Patient Services

Your care advocate to a better life.

Patient service reps who work with families who have hemophiliaThere’s a lot more to ARJ than excellent healthcare. Our Patient Services team is your advocate in providing financial support and lifestyle resources.

Patient Services representatives are specially trained in your disease state and play a large role in assisting clinical care teams with the day-to-day aspects of managing your health.

We’re dedicated to not only treating the condition, but the whole person. When you begin your care journey with ARJ, if necessary you may be assigned a Patient Services representative, he or she will become your primary point of contact.

Supporting families is our No. 1

Our Patient Services team assists patients and families by:

  • Assisting with the challenges of living with a chronic condition
  • Researching and referring patients to community resources
  • Working with you to maintain treatment compliance
  • Establishing eligibility for assistance programs

How Patient Services can help

ARJ works with nonprofit organizations and manufacturer assistance programs to help you with:

  • Copays
  • Premiums
  • Rent and utilities
  • Medic Alert bracelets
  • And more

Patient Services representatives are available to listen to your concerns, coordinate expert care, secure lifestyle and financial resources, monitor treatment adherence, and maximize patient satisfaction.

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