A message from CEO Andy Copeland regarding ARJ’s response to COVID-19:
ARJ Infusion Services is closely monitoring the coronavirus situation and will continue to follow the guidance provided by Centers for Disease Control and Prevention and World Health Organization.
Nothing is more important to us than the safety of our patients and employees. Ensuring the continuum of care for patients and enabling employees to safely perform the essential functions of their jobs is our top priority.
With these objectives in mind, we want to provide information on our response to the fluid situation surrounding coronavirus.
We are restricting access to all ARJ facilities to a limited number of pharmacy and operations personnel. This staff is essential to ensure the safe receipt, processing, dispensing, and shipping of medications. ARJ is requiring all other employees to work remotely from home.
ARJ has resources in place to ensure there are no interruptions or delays in service. All patients will continue to receive medications and infusions as prescribed.
Our goal is to continue providing patients with the same level of support and service you are accustomed to receiving from ARJ. We are committed to minimizing any disruptions you may experience when contacting our team. We ask for your patience during this time. You may experience longer telephone hold times as we route your call to the right person. In some cases, it may be necessary for us to call you back. Rest assured we are doing everything possible to provide the highest level of care possible.
The coronavirus presents a dynamic situation—and for people with underlying health conditions, this can be a dangerous situation. Our goal is to remain calm, reduce panic, make thoughtful decisions, and take all necessary steps to ensure the safety of our patients and employees.
The “J” in ARJ stands for Joint Partnership and is one of our organization’s core values. We seek to create a Joint Partnership with patients, families, physicians, and caretakers. Let’s take care of each other and we will all get through this together.
Andy Copeland
Chief Executive Officer
ARJ Infusion Services
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