ARJ accepts most major health plans. We’re committed to partnering with your patient's insurance provider to deliver the highest quality, most cost-effective services available in-plan.
For further information, contact an ARJ Reimbursement Specialist at 866-451-8804.
Yes. ARJ offers referring providers HIPAA-compliant patient enrollment options that are easy to complete electronically.
Yes. Our experienced Intake Specialists oversee the benefits review process from start to finish, including prior authorization paperwork, a two-hour response time on new patient referrals, and verification that benefit claims are paid at the contracted rate.
We recommend the Quick-Start Intake Form for immediate benefit authorization approval. It only takes 10 minutes!
Our infusion expertise includes:
ARJ Infusion Services dispenses and delivers specialty infusion medications nationwide. See a complete list of products we offer »
ARJ provides convenient nationwide delivery of medications and supplies. We ship directly to the patient’s home, site of care, or other desired location. Plus, we verify each refill before shipment.
Yes. Our specialty-trained nurses work directly with your patient and their caregivers to provide self-infusion education and resources, including information on how to store, administer, and dispose of drugs and supplies.
ARJ does not auto-ship medication. A care team representative will always call your patient to confirm a refill prior to shipment. For your convenience and assurance, ARJ logistics specialists track every shipment of the patient’s medication and supplies.
ARJ only provides specialty infusion medications dispensed and filled by our pharmacists.
Yes. ARJ DiscoveryCare®, our analytics dashboard, will be available to providers in 2021.
ARJ DiscoveryCare® is a data-driven analytics tool developed with providers and pharmaceutical manufacturers in mind. The dashboard provides disease-specific assessment tools and custom filters to review clinical outcomes, industry benchmarks, drug utilization, treatment adherence, and patient care reports.
We believe in the importance of measuring, reporting, and comparing healthcare outcomes to:
- Reveal instances in which interventions could improve care
- Identify variations of treatment and care
- Provide evidence on which drugs or therapies work best for patients under specific circumstances
- Compare the effectiveness of various treatments and procedures
See ARJ's Clinical Outcomes »
Site-of-care infusion therapy is just as safe as hospital infusions—and offers a variety of benefits for patients with rare and chronic conditions.
ARJ has been a leader in specialty home infusion care for over 20 years. Our team of specialty-trained nurses and pharmacists are experts at administering and monitoring complex infusion therapies for infants, children, and adults with rare disorders and genetic illnesses.
We provide the necessary support and resources to ensure:
- Utilization oversight for thorough medication distribution
- Manufacturers follow medication procurement guidelines
- Self-infusion education and training for patients and caretakers
See ARJ’s Clinical Outcomes »
Yes, our in-home nursing services include lab draws and IV catheter care. For more information about these services, please call 866-451-8804 and ask for an ARJ nurse.
ARJ’s Performance Improvement Program conducts an annual Referral Satisfaction Survey to assess providers’ overall satisfaction with ARJ’s clinical care, communication, and processes.
Achieving and maintaining these standards validates our comprehensive commitment to quality care, improved processes, and better patient outcomes.
In 2020, ARJ ranked in the top 10 percent for in-home infusion care nationwide.
(Source: SullivanLuallin Group, 2020 Satisfaction Survey)
Every ARJ patient is partnered with a dedicated Patient Engagement Coordinator to assist with the day-to-day aspects of managing their healthcare.
Your patient’s coordinator helps to establish eligibility for financial assistance and co-pay programs, monitors therapy adherence throughout the course of treatment, and assists with other resources and questions to deliver the best possible patient care experience.